01 · Scope
What fulfillment actually covers here
On this network fulfillment means every physical and financial step between your stock arriving and your money landing:
Receiving and storage
Your stock arrives, gets checked in and shelved. Receiving, shelving, pallets and months on the shelf cost €0 in every hub. Stock that waits costs you nothing but the cash tied up in it.
Order confirmation by phone
Every lead is called in the buyer's own language, up to seven attempts, before anything is packed. €1.20 per lead, not per attempt. Only confirmed orders reach the warehouse floor. Details on the call centre page.
Pick, pack and label
Free out of Romania, €1 to €2.20 out of the other hubs. The parcel is prepared and handed to the courier, often the same day.
Delivery and cash collection
Local carriers deliver to the door in 24 to 48 hours and collect the cash. Eight carriers across the network, compared on the courier page.
Returns handling
Refused parcels come back to the warehouse and go into sellable stock. Free on five routes, a flat few euros on most of the rest, and only charged when a parcel actually returns.
Payouts to your own bank
Cash collected is paid out weekly, every Friday, to your bank account. Not to a wallet you have to withdraw from.
02 · The network
The four warehouses
One shelf can serve a lot of Europe. Romania alone reaches nine countries, which is why most sellers start there and only add a second hub when volume or return rates justify it.
Warehouses and what each reaches
Live from the rate card. Fulfillment is free out of Romania, which is why it wins most Eastern European routes.
Country detail lives on the individual hub pages: Romania and Bulgaria. The Bulgaria page carries a calculator that shows when Romania is the cheaper choice, which it usually is.
03 · Flow
How a single order moves
You send stock in, or we source it
Ship it yourself, or tell us what to buy through the sourcing desk and we quote factory price, freight and duties as one delivered number.
A lead arrives from your ads
Name, phone, city on a form. No card, no checkout, no account. It appears in your dashboard immediately.
We call and confirm
Native language, up to seven attempts, address and price confirmed out loud. Unconfirmed leads never become parcels.
We pick, pack and hand over
To Sameday, Geniki, GLS, InPost, PPL, SPS, DPD or Correos depending on the route.
The courier delivers and collects
24 hours domestically, 48 across most of Eastern Europe. The buyer pays at the door.
You get paid on Friday
Weekly, to your own bank. Refused parcels return to the shelf and go back into stock.
04 · Price
What it costs, in full
We publish everything. Most competitors put pricing behind a contact form; we would rather you can do the arithmetic before you talk to us.
- Warehousing and storage: free, every hub, no monthly charge.
- Fulfillment: free out of Romania, €1 to €2.20 out of Bulgaria, Spain and Italy.
- Shipping: from €3.31 per parcel, 300 g to 1.2 kg. Rate depends on the route, never on your volume.
- Call centre: €1.20 per lead, covering up to seven attempts.
- COD collection: 4% on delivered orders valued under $45.
- Returns: free on several routes, otherwise a flat amount or the route's shipping rate. Charged only when a parcel comes back.
Full tables and a profit calculator are on the fees page.
Since July 2026, one more line
The EU began phasing out the €150 customs duty exemption on 1 July 2026, replacing it with a flat €3 duty per item type. That does not change the rates above, but it changes how you should get stock here: importing in bulk into an EU warehouse means one customs entry per restock instead of one per order. The de minimis page has the maths.
05 · Fit
Who this suits, and who it does not
A good fit
Sellers with a product that already moves, targeting Eastern or Southern Europe, selling on cash on delivery, with parcels in the 300 g to 1.2 kg band and the capital to hold a stock batch.
A poor fit
Anyone still hunting for a product and unwilling to commit to stock, anything fragile, temperature controlled or heavily regulated, and anyone whose whole market is Western Europe on prepaid checkout, where a local 3PL will usually serve you better.
Not sure which side you fall on? Say so on the call. Sending stock to a warehouse that is wrong for your product helps nobody.
FAQ
Questions people ask
On this network: receiving and storage, order confirmation by phone in the buyer’s language, pick and pack, courier delivery, cash on delivery collection at the door, returns handling, and weekly payouts to your own bank account.
Warehousing and storage are free in every hub. Fulfillment is free out of Romania and €1 to €2.20 elsewhere. Shipping starts at €3.31 per parcel, the call centre is €1.20 per lead, COD collection is 4% on delivered orders under $45, and returns are free on several routes. Every rate is published on the fees page.
Twelve destinations from four warehouses: Romania, Bulgaria, Greece, Hungary, Poland, Czechia, Slovakia, Slovenia and Italy from the Eastern hubs, plus Spain, Portugal and the Spanish islands from the Spain hub.
No. Receiving, shelving, pallets and months on the shelf are €0 in every hub. Stock that waits costs you nothing beyond the cash tied up in it, which is what makes holding a buffer batch reasonable.
The confirmation call usually happens the same day the lead arrives, and the parcel is handed to the courier same or next day. From there, transit is 24 hours domestically in Romania, Bulgaria, Greece, Spain and Portugal, and 48 hours across most of Eastern Europe.